Can I Get A Refund Or Cancellation?
We do not provide any refunds. But you can cancel your subscription at any time with a minimum 10 days notice prior to the next billing date.
Note that there is no refund for already paid months. When cancelled you will not be billed from the next month onwards.
If you cancel in less than 10 days prior to the next billing date you will be charged for the next subscriber month.
Example: If your subscription renews on the 22nd of every month you would have to cancel latest on the 12th of that same month.
How Do I Cancel My Subscription?
Just email me at contact[at]revopsvision.com and I'll handle the rest.
Do You Offer Custom Packages If We Need Even More Support?
Yes, I'm open to find solutions that work for both of us. Book a quick call here and we'll make it happen!
Does Do We Schedule Our Sessions & Communicate?
Firstly we agree on day and time for our regular Google Meet/Zoom that work for both of us in terms of availability, schedule and time zones and schedule this with calendar invites.
If you use Slack you can invite me to a channel where we can communicate quickly regarding inquiries, meeting topics and eventual rescheduling. I'm also available via email when needed.
Meeting preparations is all up to you, the more you can provide prior to the meeting the more efficiently we'll use our time together.
What If I Have To Reschedule Our Meeting?
No Problem! I understand things can come up or you have a travel day etc. Same goes for me so I'm flexible. Just make sure to give me notice 24h prior.
What If I Miss One Of Our Scheduled Appointments?
If you or your team mate do not show up to our scheduled appointment that was not rescheduled 24h prior, it is considered completed and used thus won't be rescheduled.
Will unused sessions from one month be carried over to the next month?
No they are not. Any unused sessions during a month is considered completed. You use or you lose. :)
Can you guarantee a successful outcome for us?
I can't promise specific results because success depends on many factors beyond my control—like your effort, commitment, what your tech stack is capable of, how you configure your tools in relation to your internal processes, and how you apply the strategies we work on together.
What I can promise is that I’ll give you my best advice, insights, and guidance to help you get where you want to go. My goal is to help find the solutions to the best of your capabilities among teams, processes and tools.
Can I Bring Colleagues To Our Meetings?
This depends on which package you've selected. The number of seats are limited as follows:
Starter: This call is 1 on 1, you and me.
Launcher: You can bring 1 colleague.
Booster: You can bring any number of colleagues from any team.
If you'd like to have a custom package that suits your team's needs, let's have a conversation I'm open to find the best way to help you. Book a quick call here and we'll make it happen!
How Do I Pay?
Once agreed on a package and timeline for our collaboration I will prepare an individual payment link for you. An invoice will be prepared and sent to you accordingly.
Book a quick call here and we'll make it happen!